Shipping policy

Shipping Policy

Processing time
Orders are processed within 1-3 business days of purchase. You'll receive a confirmation email once your order ships, along with tracking information.

Shipping time
Delivery typically takes 7-11 business days from the date your order ships. This is a general estimate and can vary depending on your location and local carrier conditions.

Please note: because our products are shipped from international fulfillment centers, delivery times are longer than a typical domestic order. We think the wait is worth it, but wanted you to know upfront.

Shipping costs
Shipping is free on every order, no minimum required.

Tracking your order
Once your order ships, you'll receive a tracking number by email. Please allow 2-3 business days for tracking information to update after you receive it.

Delays outside our control
Occasionally, shipments may be delayed due to customs processing, weather, or carrier issues beyond our control. We're not able to guarantee exact delivery dates, but we'll do our best to keep you updated if we're aware of a significant delay.

Incorrect shipping information
Please double-check your shipping address at checkout. We're not able to redirect packages once they've shipped, and we're not responsible for orders delivered to an incorrect address provided by the customer.

Lost or missing packages
If your tracking shows delivered but you haven't received your package, please check with neighbors or your local carrier first, then contact us at salehlaswi1@gmail.com and we'll help sort it out.

Questions
Reach out to us any time at salehlaswi1@gmail.com.