Refund policy
30-Day Guarantee
We stand behind the quality of our products. You have 30 days after receiving your item to request a refund if it's defective or damaged.
Eligibility
Refunds are available only for items that are defective, damaged on arrival, or stop working properly under normal use within 30 days of delivery. This policy does not cover change of mind, incorrect color preference, issues caused by misuse, or entering wrong information when purchasing such as an incorrect shipping address etc.
How to request a refund
Contact us at everybeatsupport@gmail.com with your order number and a description of the issue. Photos or a short video of the defect help us process your request quickly and determine the best resolution.
Damages and issues
Please inspect your order as soon as it arrives. If the item is defective, damaged, or you received the wrong item, contact us right away at everybeatsupport@gmail.com so we can make it right.
What's not covered
- Change of mind after purchase
- Damage caused by misuse or dropping
-Sale items and gift cards
-Entering wrong information when purchasing such as an incorrect shipping address etc.
Refunds
Once your refund is approved, you'll be refunded automatically to your original payment method within 10 business days. Please allow additional time for your bank or card provider to post the refund.
If more than 15 business days have passed since your refund was approved and you haven't received it, contact us at everybeatsupport@gmail.com.
Questions
Reach out to us any time at everybeatsupport@gmail.com.